Mise à niveau anticipée
Donnez à WestJet Les membres Gold et Premium l'opportunité de surclasser leur cabine 48 heures avant leur vol au lieu de 24 heures pour un meilleur tarif.
Expérience utilisateur • Interface utilisateur • Recherche • Architecture de l'information • Prototypage
Spring into Action - Challenges
1. Challenge Statement
The Department of National Defence and the Canadian Armed Forces are looking for innovative approaches to optimize logistics planning for military missions. These solutions should enable accurate forecasting of future supply needs, address potential challenges in advance, and allow for real-time plan adjustments as unforeseen issues emerge.
2. Background and Context
Military missions depend on precise logistics, from deployment and sustainment to the return of personnel and equipment. Supply needs vary based on factors like operational tempo, weather, adversary tactics, and battlefield conditions, while supply chains face disruptions from terrain, transport limitations, infrastructure damage, and security threats.
Existing logistics planning relies on experience and basic software tools. The Canadian Armed Forces seek innovative solutions to improve planning, predict supply demands, and adapt in real time, ensuring efficient resource management and rapid response to unexpected challenges.
3. Desired Outcomes
Innovative research, tools, and technologies that address, but are not limited to, the following:
-
Forecasting local and mission-wide supply needs weeks in advance and developing comprehensive logistics plans that account for the complexities of military supply chains, potential bottlenecks, and the entire journey from origin to an international forward-operating base.
-
Identifying the most efficient logistics solutions using available data and different optimization metrics (e.g., fastest delivery, lowest resource consumption).
-
Conducting “what-if” analyses to assess the impact of real-world challenges such as transportation constraints, adverse weather, and enemy actions.
-
Generating logistics reports and visualizing dynamic, complex supply chain information.
Project Intro
Working for ATCO has been challenging because the digital team is very young, and my role there required me to educate the business on the value of a great user experience.
One of the most complex projects I have undertaken for ATCO was the development of a Logistique platform for the Canadian federal government that supports the Army internationally.
The project was divided into two phases.
Initially, we had to create a Proof of Concept (POC) of the solution we were offering the army. This included creating a rugged interface for soldiers on the ground to order supplies and using blockchain to pre-populate data based on inputs.
Phase two consisted mainly of developing the app itself.
Our initial scoop and solution included two main features that would address their current pain points, but as we went through the project, we realized that we had to include 2 more personas as well as incorporate their flow into our proposal.
Thankfully we were able to contact a soldier on the ground who explained the team's process so we could identify the pain points and adjust the workflow.
The project consists of a single platform with three different flows.
Imagine a house with three doors, each one leading to a different area of the house. Each person experiences something different, but all of them are related to the same house.
As of now, this project has an extremely complex flow due to a very strict approval system used by the military.
User Flow
The creation of the user flow for each of our three personas.
-
Soldier on the field
-
Drop-point guy
-
Logistic planner